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Writer's pictureCompass Strata

The Waiting Game: Strata Repair Delays

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Strata living offers many advantages, but one common frustration that residents often encounter is the seemingly endless wait for repairs to be completed. Understanding why strata repairs take time is crucial for fostering patience and maintaining a harmonious community. In this article, we'll delve into the intricacies of strata repair delays, shedding light on the factors that contribute to the waiting game.


  1. Establishing Responsibility: The initial hurdle in the strata repair process is identifying the party or parties responsible for the necessary repairs. Is it lot-owner or owners corporation responsibility? Is the responsiblity partial or in full? Is it covered by warranty?

  2. Complex Decision-Making Processes: Strata repairs involve a collective decision-making process. Committees and owners must discuss and agree on the scope, budget, and timeline of repairs. Achieving a consensus among various stakeholders can take time, especially when conflicting opinions arise. In cases where the problem is deemed a defect, the complexity deepens. The committee will most likely need to seek the guidance of legal experts.

  3. Contractor Availability and Scheduling: Securing the services of qualified contractors within a reasonable timeframe is a significant challenge. Depending on the nature of the repairs and the availability of skilled professionals, scheduling the work might be subject to delays. Qualified roofers for example are notoriously difficult to find. Adding to the challenge, some contractors simply refuse to provide quotes to strata communities, especially for smaller jobs, as they are perceived as "tyre kickers".

  4. Legal and Regulatory Compliance: Strata repairs must adhere to legal and regulatory standards, such as the Design and Buliding Practitioners Act 2020, which often involve obtaining permits and approvals. Navigating bureaucratic processes can extend the time it takes to commence and complete repairs.

  5. Financial Planning and Budgeting: Strata communities need to allocate funds for repairs, and this process may require careful financial planning. Waiting for budget approvals, collecting necessary levies, or exploring funding options can contribute to delays in initiating repair projects.

  6. Scope of Repairs and Project Size: The complexity and scale of the repair project influence the duration. Extensive repairs, such as structural renovations or major system upgrades, naturally take longer than smaller-scale fixes.

  7. Unforeseen Issues and Surprises: Once repairs are underway, unforeseen issues may arise, leading to additional delays. Discovering hidden problems or unexpected complications during the repair process can necessitate adjustments to the timeline.

  8. Communication Challenges: Effective communication is vital in strata communities. Delays may occur due to challenges in conveying information, aligning expectations, and keeping all stakeholders, such as the owner, tenant, property manager, informed about the progress of repairs.

While waiting for strata repairs can be frustrating, it's essential to recognise the multifaceted nature of the process. Compass Strata's extensive experience equips us with a keen understanding of delineating responsibilities, streamlining processes, and minimising the bureaucratic run-around. Our expertise allows us to swiftly identify the party accountable for specific aspects within strata communities, ensuring efficient and effective resolution. With Compass Strata, you can trust in our adept navigation through responsibility complexities, bringing clarity and ease to strata management.


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