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Writer's pictureCompass Strata

Strata Manager Vs. Building Manager: Aren't they the same?

Compass Strata_Strata Manager versus Building Manager

Strata living, with its diverse communal spaces and shared responsibilities, thrives on effective management. Two key roles play vital parts in this ecosystem: Strata Managers and Onsite Building Managers. While their objectives align in fostering a harmonious community, their responsibilities and scopes differ significantly. It's common for roles to overlap in smaller communities due to budget constraints that make it impractical to hire an onsite building manager. In such cases, the strata manager often assumes both responsibilities.


Let's delve into the distinctions to gain a clearer understanding.


Strata Manager: The Architects of Administrative Precision


Strata Managers serve as the administrative architects, overseeing the broader aspects of strata living. Their role encompasses:

  • Financial Oversight: Strata Managers handle budgeting, financial planning, and fee collection. They ensure transparent accounting practices, making certain that funds are allocated appropriately for maintenance, repairs, and shared services.

  • Legal Compliance: Staying abreast of complex strata laws and regulations is a key responsibility. Strata Managers guide Owners Corporations on legal compliance, ensuring that decisions align with statutory requirements.

  • Meeting Facilitation: From organizing Annual General Meetings to facilitating decision-making processes, Strata Managers act as the conduit for open communication and consensus-building among owners.

  • Conflict Resolution: Strata Managers mediate disputes and conflicts, promoting a harmonious living environment. Their objective is to address issues swiftly and diplomatically.

Onsite Building Manager: The Guardians of Day-to-Day Operations


Onsite Building Managers take a more hands-on approach, focusing on the daily operations within a strata property. Their responsibilities include:

  • Facilities Management: Onsite Building Managers handle the day-to-day upkeep of facilities such as gyms, pools, and common areas. They coordinate maintenance schedules and address minor repairs promptly.

  • Security Oversight: Ensuring the safety and security of residents is paramount. Onsite Building Managers may coordinate security measures, respond to emergencies, and oversee access control systems.

  • Tenant Relations: For rental properties within the strata, Onsite Building Managers often act as the first point of contact for tenants. They address concerns, facilitate move-ins and move-outs, and uphold community guidelines.

  • Emergency Response: In the event of emergencies or unexpected issues, Onsite Building Managers play a crucial role in coordinating swift responses and ensuring the well-being of residents.

While Strata Managers and Onsite Building Managers have distinct roles, their collaboration is essential for seamless strata living. Strata Managers provide strategic oversight and legal guidance, while Onsite Building Managers offer on-the-ground support for day-to-day operations. Together, they contribute to a thriving, well-managed community.

Strata Managers as Multifaceted Guardians


In strata communities where an onsite building manager isn't present, Strata Managers seamlessly step into the void, shouldering additional responsibilities to ensure the smooth operation of day-to-day activities. This includes overseeing maintenance tasks, coordinating repairs, and handling emergency situations. While their primary role revolves around strategic planning and legal compliance, Strata Managers, in the absence of an onsite counterpart, become versatile figures, adept at juggling various operational aspects. In such an all-encompassing role, the experience of the strata manager becomes quintessential.


This adaptability showcases the dedication of Strata Managers to the wholistic well-being of the strata community, ensuring that residents experience a high standard of living even in the absence of an onsite building manager. At Compass Strata, our seasoned team is equipped to navigate diverse scenarios. Whether you seek strategic guidance or hands-on operational support, we are committed to elevating your strata living experience.



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